Privacy policy

1. General provisions

This Policy sets out how we collect, use, store and protect personal data voluntarily provided through the website vfd.org.ua, including through application and contact forms.

2. Data we may collect

• name;
• phone number;
• email address, if provided;
• other information voluntarily included in an enquiry.

We do not request information that is unnecessary for handling an enquiry or providing the relevant information or service.

3. Purposes of processing

• handling applications and enquiries;
• contacting the user about their request;
• providing information about courses and services;
• organising and supporting training;
• operating and improving the website.

4. Legal basis and protection

Personal data is processed in accordance with Ukrainian legislation, including the Law of Ukraine “On Personal Data Protection”.

Electronic interactions also take account of legislation on electronic commerce.

Data is processed only to the extent necessary for the stated purpose. Organisational and technical measures protect against unauthorised access, alteration, loss or disclosure.

5. Disclosure to third parties

Personal data is not sold or transferred to third parties for their own marketing purposes.

Data may be shared only where necessary to handle an enquiry, operate relevant information services or meet legal requirements.

6. Retention period

Data is retained for as long as needed for the purpose of processing, unless a different period is required by law or by the need to fulfil relevant obligations.

7. User rights

Users have the rights established by Ukrainian personal data protection legislation, including the right to information about processing and to request correction or other actions provided by law.

You can make an enquiry using the contact form at vfd.org.ua.

8. Cookies and technical data

Once Google Analytics 4 is connected, visitor and successful-enquiry analytics are enabled only with your separate consent. Declining does not prevent you from using the site or sending enquiries.

Google Analytics receives the page URL without query parameters or fragments, language, click events and confirmation of a successful enquiry. Names, phone numbers and form field contents are not sent. Google also processes technical browser and device data under its privacy policy.

Your analytics choice is stored in your browser for 180 days. You can change it using “Analytics settings” in the footer. Withdrawing consent stops further collection by this analytics service but does not automatically delete previously transmitted data.

The fire safety training page separately uses Google Ads to measure advertising enquiries. The Google Analytics consent control does not manage this separate advertising tracking.

9. User consent

By submitting a website form, the user confirms that they have read this Policy and voluntarily provide their personal data so we can handle the enquiry and contact them.

10. Changes to this Policy

This Policy may be updated when website features, data processing methods or Ukrainian legal requirements change. The current version is published on this page.

11. Contact information

Kyiv Volunteer Fire Service

Website: vfd.org.ua

For personal data enquiries, use the website's contact form.